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Outlook 2010 for power users


This trainer-led session is for those who are heavy users of Outlook 2010 and need to perform tasks such as acting as a delegate for or sending mail on behalf of another user, communicating with and organising events for large numbers of people etc.  Training will be based on using Live@UCL.  As well as covering the outline below, there will be an opportunity to cover additional topics as agreed by the course participants.

This course is not ideally suited to people migrating from earlier versions of Outlook who are very familiar with all Outlook functionality, for whom we recommend the Moving to Office 2010 demonstrations and workshops.  However, if you feel you have gaps in your knowledge or would like to refresh your skills you are welcome to attend.


You should already be familiar with the basic functionality of Outlook 2010 as covered in the Using Mail in Outlook 2010 and Using the Calendar in Outlook 2010 courses.


  • Customising views
  • Working with multiple calendars
  • Scheduling and managing appointments and meetings
  • Delegate access and sharing
  • Understanding and working with address books
  • Flags and Tasks
  • Message options (receipts, voting buttons etc.)

Additional Topics that may be covered:

  • Search
  • Rules
  • Quick steps
  • Categories

Delivery:  trainer-led

This is a trainer-led three hour session.