Troubleshooting Videos

Below are a list of troubleshooting videos for everyday issues.

PC maintenance: Disk Cleanup Click Here

Email : Outlook Setup Click Here

Firewall: Delete system restore points to eliminate a virus Click Here

Hardware: Scan USB for viruses Click Here

Request Assistance: To request support for a problem on your pc Click Here


For a range of other videos applicable to the institute of Neurology, Click on the links below.

Import Outlook Pst's: Click Here

Map a network Drive: Click Here (note your shared drive may vary based upon your department)

Register for the UCL Self Authentication to allow you to change your UCL password: Click Here

Change your UCL password (must be registered to Self Authentication first): Click Here