Contacting HR

1-19 Torrington Place
9th and 10th Floors
London WC1E 7HB
Tel: +44 020 7679 1843

HR Administrative Process Team

Location: 9th floor of 1-19 Torrington Place, via the HR Reception.

The HR Administrative Process Team is responsible for the development of HR Administrative systems and processes in line with UCL policy requirements, delivering training on the UCL HR administrative systems, the placement of recruitment advertisements and booking of temporary agency staff.

Senior HR Process Administrator Duties
The main duties for HR Administrative Process are listed below:

  • Training UCL administrators on how to use the range of UCL HR administration systems. Request for training can be sent to or booked via the OD website
  • Analysis of employment administration problems or change requests
  • Specification of system/process improvements
  • Supervision of new systems design
  • User acceptance testing (UAT)
  • Implementation of new processes and systems
  • Data quality control
  • Production of procedure and process manuals for HR systems
  • Audit of HR systems and processes
  • Interrelationship of administration systems across services

Office Administrator duties
The main duties of the Office Administrator are listed below:

  • Processing advertisements
  • Processing requests for temporary staff from agencies Payment of advertising and temporary staff agency invoices

How to contact us:


Job Title

Phone (internal)


Helen Brown

HR Process Manager

020 7679 1296 (41296)

Lisa Kiely

Senior HR Process Administrator

020 7679 1929 (41929)

Jonathan Wasse

Senior HR Process Administrator

020 7679 1280 (41280)

Clara Ferrer-Lopez

Senior HR Process Administrator

020 7679 1633 (41633)

Anita Maguire


020 7679 5605 (45605)

Noel Hodges Administrator 020 7679 8337  (48337)

Service Standards

  • Once an appropriately worded advert (see guidance at is received this will be processed within 72 hours of receipt. These turnarounds are subject to the appropriate proof of funding, the financial approval reference number (where appropriate) and the job evaluation reference being supplied. If the advert is going to print, Departments are required to sign off the final proof of the advert prior to its placement (nb proofs are not provided to Departments for verification prior to placement on websites).

Useful Links

Placement of advertisement: Click here to request placement of an advert. Once the advert has been created on the online recruitment system this is to be emailed to via the online recruitment system.

Request for Temporary Staff: To request a temporary employee from an temporary staff agency completed the Agency Staff Request form here.