UCL Human Resources -

Professional Development Programme

Resilience and Resourcefulness

Participants:
This course is suitable for all staff who wish to develop their understanding of resilience at work in order to improve or maintain their levels of performance.

Courses have been targeted to specific staff groups so that participants may explore resilience in relation to their broad range of responsibilities, and share experiences with their peers. When selecting which course to attend, please select from the following:

Non Managers (those with no responsibility for staff)
Researchers (researchers with no responsibility for staff)
Managers (those who currently have leadership, management or supervisory responsibility; or anticipate taking on this type of responsibility within the coming year)

Overview:

Managing large teams
Managing multiple projects
Heavy workloads
Leading change, or working within a department going through change
Break down of relationships within the team
Lack of resources
Uncertainty and lack of clear goals

Pressure is a fact of life and can be a positive force, providing energy and motivating you into action, or having an opposite, more negative impact. Sustained pressure without the opportunity to recover can lead to stress. Stress causes emotional and physical symptoms which can make you feel tired, run-down and in more extreme cases can make people unable to cope with day-to-day things.

Resilient people are more able to sustain successful performance and positive wellbeing in the face of adverse situations and are better equipped to adjust to change and recover from setbacks. But even the highest performers have periods where they feel stressed and less resilient, or may go through these periods not noticing that they are being less effective. Therefore, having an understanding of resilience and the tools to deal with the pressures of work effectively can be a real benefit to all.

This interactive course has been developed to help staff understand key elements of resilience and to provide you with practical coping tools and techniques to handle stress and the daily pressures of work.

Anticipated learning outcomes:

By the end of this session, you will:

Understand how resilience can impact on performance and emotions
Understand the resilience and resourcefulness toolkit
Build an individual resilience and resourcefulness plan
Consider how to use the toolkit in the future in both an inter and intra personal context

UCL Management Competencies addressed:

Promotes excellence in areas of teaching, research, administration and the provision of support services
Demonstrates effective self management and focus
[Recruits and] Manages individuals effectively to create a high performing team
Provides leadership, direction and feedback on team and individual objectives
Demonstrates a commitment to (and promotes) equality and diversity ensuring UCL is an inclusive environment in which individuals are respected and unacceptable behaviours challenged

Preparation: None required, however to help you prepare for your attendance you may want to look at the Desktop Learning topics listed below.

Related resources:

Desktop Learning topics:

Stress-Management

Date, time and venue: 1 day workshop

Non Managers:

Date Time Venue

21 June 2013 0930 - 1700 Engineering Front & Executive Suite

Researchers:

Date Time Venue

08 July 2013 0930 - 1700 Engineering Front & Executive Suite

Managers:

Date Time Venue

20 May 2013 0930 - 1700 Engineering Front & Executive Suite

Facilitator: Dr Abigail Lucas

Cost:

Free for all staff on the UCL payroll
£160 for UCL Affiliated/Higher Education Institutions/Charities
£400 for External Applicants

How to book: Booking Form

OSD Course Contact: Leilani Roosman

Date	Time	Venue
21 June 2013	0930 - 1700	Engineering Front & Executive Suite