UCL Human Resources -

Professional Development Programme

Getting the Best out of People

Participants:
Staff who have leadership and/or management responsibilities.

Pre-requisites:
None

Overview:
This one day workshop will explore some of the key behaviours and skills to be exhibited by managers to effectively manage the performance and development of individuals and teams. The key message from the workshop being that performance management is a “daily activity”, not just something that happens once or twice a year. Furthermore it should be used by managers as a means in order to get the best out of their people. Therefore by bringing together the main tools that make up the “Performance Management Toolkit”, coupled with the need to ensure an appreciative conversational approach, this workshop will provide participants with the “know-how” to apply the above meaningfully and ultimately create a high performance culture within their teams.

Aim:
To explore what is needed in terms of behaviours and practice, from managers, in order to create a high performance culture where people can and do perform to their best.

Workshop Objectives:
By the end of the programme participants will be able to:

Describe their leadership and management role in terms of ensuring high performance, including during times of change, and what this looks like in practice
Describe the behaviours required to manage performance on a daily basis - inspire, engage and empower individuals and teams – using Solutions Focused Leadership and Appreciation
Employ the formal UCL People Management Policies, appropriately, effectively and with confidence
Apply the High Performance Toolkit effectively
Describe and demonstrate the skills and behaviours required to carry out performance improvement conversations using an assertive, sensitive and respectful approach
State the next steps and your responsibility in terms of embedding a performance management culture within your teams

UCL Management Competencies addressed:

Addresses challenges and manages change in support of corporate and local objectives
Provides leadership, direction and feedback on team and individual objectives
Facilitates training and the development of an appropriate skills base within the team
Encourages personal development and helps others to learn
Fosters two way communication and effective team-working
Demonstrates a commitment to (and promotes) equality and diversity ensuring UCL is an inclusive environment in which individuals are respected and unacceptable behaviours challenged

Preparation: None

Date, time and venue: 1-day workshop

More dates will be available in the 2013-2014 Academic Year. In the meantime please Register Your Interest by scrolling down the page to How to Book and clicking on the link to the Booking Form. We will then email you when new dates are available.

For Grades 9 and 10:

For Grades 8 and below:

Facilitator: Kass Jaffer About the facilitator...

Related Resources:
Desktop Learning:

Managing People and Teams

Cost: Free for all staff on the UCL payroll

How to book: Booking Form

OSD Course Contact: Reshma Bhuruth

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