UCL Human Resources -

Professional Development Programme

Essential Written Communication Skills

Participants:
This course is for Staff who rely on effective written communication to achieve their job role and service delivery.

Please note that if you have already attended "Enhancing Your Document and Report Writing Skills" then there will be some overlap in the material covered in this workshop.

Prerequisites:
None

Overview:
This workshop will provide participants with immediate and practical guidance on how to communicate effectively and professionally through written correspondence. Specific areas to focus learning will be in the planning of written communications, the grammar, tone, style and final proof-reading, participants will develop their professional written communication skills and confidence in order to improve e-mails, letters, and reports.

Anticipated learning outcomes:
By the end of the workshop, participants will have a practical framework that encompasses:

the main elements of effective writing
clarifying and setting objectives for different forms of writing
preparing and planning a piece of writing
writing clearly and correctly to ensure the document meets its purpose

As part of the process of continuous improvement participants will be offered the opportunity to send the course presenter drafts of challenging pieces of writing for comment for a limited period after the course.

UCL management competencies addressed:

Fosters two way communication and effective team-working
Demonstrates effective self management and focus
Participates actively in departmental, faculty and UCL wide committees, working parties, investigatory panels and other corporate roles as required

Preparation:
Please bring one or two emails, letters, memos that you have written.

Related resources:
Desktop Learning topics:

Communication - Interpersonal

You may also be interested in:

The UCL Language Centre - offers full and part-time English for Academic Purposes and foundation courses for international students as well as foreign language courses to UCL students and staff. http://www.ucl.ac.uk/language-centre/

Date, time and venue: One day workshop

Date	Time	Venue
24 July 2013	1000 - 1600	Foster Court 218

Facilitator: Roger Mayhew, Independent Trainer and Staff Development Consultant About the facilitator...

Cost:

Free for all staff on the UCL payroll
£160 for UCL Affiliated/Higher Education Institutions/Charities
£400 for External Applicants

How to book: Booking Form

OSD Course Contact: Leilani Roosman