• On-line Induction
• Diversity in the Workplace- on-line
• Provost's Welcome to new staff and staff benefits marketplace
• Recruitment and Selection HR Policy Brief - MANDATORY (in advance of sitting on an interview panel)
• Appraisal Workshop (in advance of conducting an Appraisal)

• Assertiveness (Non Managers) new
• Effective Team-Working new
• Conflict Resolution Skills (Non Managers) new
• Breakthrough Conversations (Non-Managers) new
• Understanding and Embracing Change - Non Managers new
• Advanced Project Management
• Completing the Student Load Return
• Customer care
• Effective Delegation new
• Effectively Chairing Meetings
• Enhancing Your Document and Report Writing Skills
• Essential Written Communication Skills
• Giving Presentations
• Introduction to Project Management
• Personal Effectiveness - Managing Your Time (non-managers)
• Personal Impact and Confident Networking
• Resilience and Resourcefulness (non-managers)
• Servicing College Committees (on-line)
• Servicing Meetings and Committees (Introduction)
• SiP (Service in Partnerships) - How to use this Employment Administration Workflow Tool
• Value Added Tax and General Taxation
• Your Career Your Future

Researchers / Academic

• Assertiveness (Researchers) new
• Research Grants Administration - From Finding Funding to Final Report
• Conference Abstracts and Posters: Think-Write
• Leadership in Action
• Quality Papers: Think Write
• Resilience and Resourcefulness (Researchers)
• Springboard Women's Development Programme
• Taking Control of Your Careers
• Writing Targeted Grant Proposals
• Writing a Book: Think-Write
• Writing a Peer Review: Think Write
• UCL Careers Service

• Appraisal Workshop
• Assertiveness (Managers) new
• ROME
• Conflict Management Skills
• Effective Delegation new
• Leading on Diversity
• Resilience and Resourcefulness (Managers)
• Getting the Best out of People
• Breakthrough Conversations
• Introduction to Coaching
• Coaching and Mentoring Skills at UCL
• Recruitment and Selection Job Description, job Spec, & JDO's

• Assertiveness (Managers) new
• Managing Change for Team Leaders and First Time Managers new
• Introduction to Managing UCL Finances
• Introduction to Leadership and Management
• Team Management
• Using Tools and Techniques for Planning and Problem Solving
• Personal Effectiveness - Making an Impact
• Personal Effectiveness - Managing Time (For Managers)
• Best Practice in People Management at UCL
• Coaching and Mentoring Skills at UCL

• Managing Change for Team Leaders and First Time Managers new
• Effective Delegation new
• Best Practice in People Management at UCL
• Introduction to Managing UCL Finances
• Hearing panels
• Personal Effectiveness - Making an Impact
• Personal Effectiveness - Managing Time
• Risk Management (Managers)
• Team Management
• Using Tools and Techniques for Planning and Problem Solving

• Leading Change in HE
• Power and Influence
• Risk Management (Managers)
• Strategic Financial Planning & Budgeting
• Strategic Leadership
• Hearing panels