This guide is for anyone wanting to use coaching skills to help colleagues succeed. In particular, it is intended for managers and those with responsibility for enabling staff. Coaching is a rapidly growing method for helping people to improve, develop, learn new skills, find personal success, achieve aims, manage change and overcome personal challenges. It can be used both in our professional and in our personal lives. This guide will concentrate on the former, providing an overview of what coaching is, how it can be used, by whom, when and where, and how to access it.
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Initial Goals for Coaching (pdf 14KB)
Suggestions for Getting the Most from your Coaching (pdf 23KB)
Listening Skills (pdf 19KB)
Questioning Skills (pdf 18KB)
Non Verbal Communication (pdf 18KB)
In addition, senior staff grade 10 and above may be interested in the UCL Coaching Register .