Administration Team

Name

Email

Phone

Internal

General Enquiries

osd@ucl.ac.uk

Ed Drinkwater

e.drinkwater@ucl.ac.uk

020 7679 1921

41921

Administrative Assistant

Ruth Hargreaves

r.hargreaves@ucl.ac.uk

020 7679 5694

45694

OD Programme Manager

Leilani Roosman

l.roosman@ucl.ac.uk

020 7679 1980

41980

OD Advisor

Liz Jackson

liz.jackson@ucl.ac.uk

020 3108 3976

53976

Web Development and Database Support Officer

Penny Bridges
Organisational Development Consultant

Working in partnership with the School of Life and Medical Sciences (SLMS).

Email: p.bridges@ucl.ac.uk
Phone: +44 207 679 1293
(Internal-phone: 41293)

View video clip of Penny Bridges

Charlotte Croffie
Organisational Development Consultant

Working in partnership with Professional Services (except Estates and ISD which is being supported by Richard Laughlin and Terah Enoch respectively).

Email: c.croffie@ucl.ac.uk
Phone: Tel: +44 (0)20 7679 5690
(Internal-phone: 45690)

Terah Enoch
Organisational Development Consultant

Working in partnership with the School of Built Environment, Engineering Sciences, Mathematical and Physical Sciences (BEAMS), and Information Services Division.

Email: t.enoch@ucl.ac.uk
Phone: +44 207 679 1642
(Internal-phone: 41642)

Richard H Laughlin
Organisational Development Consultant

Working in partnership with the School of Arts and Humanities, Laws, Social and Historical Studies, Slavonic and Eastern European Studies (SLASH); UCL Estates and Facilities Divison,
CALT and Library Services.

Email: r.laughlin@ucl.ac.uk
Phone: +44 207 679 8269
Internal-phone: 48269

Ed Drinkwater
Administrative Assistant

Email:e.drinkwater@ucl.ac.uk
Phone: +44 20 7679 1921
(Internal-phone: 41921)

Responsible for:

• Providing clerical support to the Organisational Development Administrators in all aspects of course administration and financial processing
• Supporting the accurate recording of information onto the HR Systems including Resource link.
• Answering general queries and assisting the OD team in the production of all marketing and training materials, customer care support and publicity of training and development events.

Reshma Bhuruth
Organisational and Staff Development Advisor

Email: r.bhuruth@ucl.ac.uk
Phone: +44 20 7679 8323
(Internal-phone: 48323)

Responsible for:

• Providing initial advice and guidance as to the suitability of training and development provision available through the Professional Development Programme.
  
• The administration and event management of courses, programmes and conferences.

Ruth Hargreaves
Organisational and Staff Development Programme Manager

Email: r.hargreaves@ucl.ac.uk
Phone: +44 20 7679 5694
(Internal-phone: 45694)

Responsible for:

• Providing initial advice and guidance as to the suitability of training and development provision available through the Professional Development Programme.
• Effective leadership and first-line management of the OD course administration processes and personnel to ensure effective and efficient delivery of the professional development programme, day to day running of the office and provision to the OD consultants in their work regarding organisational change support and bespoke development activity in Schools and Divisions.

Leilani Roosman
Organisational and Staff Development Advisor

Email: l.roosman@ucl.ac.uk
Phone: +44 20 7679 1980
(Internal-phone: 41980)

Responsible for:

• Providing initial advice and guidance as to the suitability of training and development provision available through the Professional Development Programme.
• The administration and event management of courses, programmes and conferences.

Liz Jackson
Web Development and Database Support Officer

Email: liz.jackson@ucl.ac.uk
Phone: +44 20 7679 9658
(Internal-phone: 09658)

Responsible for:

• Supporting UCL training providers and the OD department in managing the design and delivery of computerised training and the development of administration systems. This includes maintaining and designing the OSD's website.
• Capturing human resource management statistical data from UCL'S management information systems.
• The development of advanced information capture and reporting solutions.