Coaching can benefit staff where they have to make an important, often immediate change in a specific skill, competence or behaviour. Coaching will generally have particular goals and a set time period within which to achieve these.
There are different forms of coaching depending on what the individual wishes to achieve. These might be skills coaching – where experts in a particular discipline or knowledge area pass on this information; performance coaching which deals with the behavioural aspects of workplace performance and executive coaching which may include performance and personal transformation.
Effective coaching has valuable results for the individual and the organisation. In a rapidly changing landscape, organisational agility depends on the ability of all levels of staff to adapt – to develop in their capability.
At UCL we offer access to a number of both internal and external coaches with a variety of backgrounds and expertise. The processes for obtaining a coach are different depending on whether you are looking to work with an internal or an external coach. However, the overall process for both options covers 5 phases: