Effective Communication for Scientists
Research Staff Development Programme

Participants: This one day workshop open to all UCL Research staff.

Overview: Great academics are highly skilled at what they do. As academics we are constantly on a journey to improve. The technical skills that support our work can be obvious to understand; gaps can be readily identified and, over time, fulfilled. The greatest of academic staff are also models, however, for the way that they communicate with the people around them – their peers, colleagues, students and collaborators. This is especially important when the receiver of the communication is a high impact stakeholder who may not be a specialist in the subject at hand.

This highly interactive and participative session will start to examine what it takes for us to become the best that we can be in the way that we communicate, connect and interact with others, especially non-specialists. We will look at the fundamentals of good communication, both spoken and written. We will explore how to ensure that we can effectively build and create relationships, communicate clearly and listen effectively. We will understand what it takes to become clear on what you need from each interaction, and how to get a thorough understanding of what the other person might be experiencing – critical for dealing with:

  • high impact communication
  • non-specialists
  • difficult people
  • difficult conversations
  • conflict
  • negotiations

In addition, we will examine how our thoughts can affect the way that we are received in our interactions with others.

Anticipated Learning Outcomes:

By the end of this workshop, participants will:

  • recognise the critical difference between good written and good spoken communication
  • understand the mindset of non-specialist audiences (whether 1:1 or groups), and how to use that to facilitate powerful communications
  • define clearly communication outcomes, and identify how best to achieve high impact outcomes without adversely impacting other parties
  • have worked through questioning and listening skills, understand where and how techniques can be used, and why they are useful in the academic environment
  • have techniques for defining clearly the outcome required from interpersonal interactions
  • be able to clearly recognised the position that others are ‘coming from’ in their interactions with others
  • understand how our thoughts and actions can benefit and sabotage our communications

Researcher Development Framework Categories:

  • D2) Communication and dissemination
  • D3) Engagement and impact

Facilitator: Dr. Caron Fraser Wood

Date, time and venue: One day workshop

More dates will be available in the 2018-2019 Academic Year. In the meantime please Register Your Interest by scrolling down the page to How to Book and clicking on the link to the Booking Form. We will then email you when new dates are available.


  • Free for Research Staff on the UCL payroll 

How to book: Booking Form

OD Course Contact: Zara Chaudhry

Cancellation: Please note that there has been a change to the cancellation policy. The course cancellation and no show fee is £100 starting from the 2015/16 academic year. This charge is applicable to Organisational Development Courses and supersedes all other information regarding this policy elsewhere on the UCL website and training booking system. Additional charges may be incurred on some courses. Read more about cancellation >>.