Best Practice in People Management
Professional Development Programme

Participants: This course is for you if you are grade 6-8 with leadership or management responsibility, or if you anticipate taking on management responsibility within the coming year.

Pre-requisites: None

This session will take a very practical approach to managing and developing people by applying UCL policies and procedures. We will discuss how you as a manager can avoid the common pitfalls associated with dealing with people management and development issues and staying within the law.

Anticipated learning outcomes:
In order to manage performance effectively at UCL you will gain a fuller understanding of how to apply HR policies and procedures, including:

  • Recruitment and Selection
  • Induction and Probation
  • Grievances
  • Disciplinary
  • Sickness Absence
  • Contact Termination
  • Redeployment
  • Manages self and others in accordance with UCL policies and contributes to policy development as appropriate
  • Recruits and manages individuals effectively to create a high performing team
  • Demonstrates a commitment to (and promotes) equality and diversity ensuring UCL is an inclusive environment in which individuals are respected and unacceptable behaviours challenged

Pre-course reading / activity:
Participants are encouraged to familiarise themselves with the following policies:

Related resources:
Desktop Learning topics:


Bob Carey, Senior Human Resources Consultant, UCL About the facilitator...

Fiona Daffern, Head of Employment Policy Development, UCL About the facilitator...

Eileen Harvey FCIPD, Senior Human Resources Consultant, UCL About the facilitator...

Meet the facilitators

Click the arrow in the middle of the screen above to view video clip of facilitators Fiona Daffern and Bob Carey.

Date, time and venue: Half day workshop

27 May 2015 1230 - 1600 Room G02 Rockefeller Building
17 June 2015 1230 - 1600 Foster Court Room 235


  • Free for  all staff on the UCL payroll 
  • £80 for  UCL Affiliated / Higher Education Institutions / Charities 
  • £200 for External Applicants

How to book: Booking Form

OD Course Contact: Zara Chaudhry