Health problems, of whatever nature, may effect work performance. If a manager has any concerns about the effects of work on an employee’s health, or the effects of a health problem on an employee’s performance or attendance at work, referral to the UCL Occupational Health Service should be considered. Further advice can be sought from the appropriate Human Resource (HR) Consultant. As a result of referral, the OHS can provide advice to managers and may be able to assist employees with health problems.
Guidance on sickness absence that would trigger a sickness absence review and possible referral to the Occupational Health Service (OHS) is provided in the 'Sickness Absence Policy'
Management referrals to UCL Occupational Health must be made with the full knowledge of the employee concerned, encouraging open exchanges of information. A leaflet outlining the role of Occupational Health may be given to the employee to help with this.
It is important that the occupational health adviser is made aware of all relevant facts about a case to ensure that objective advice is given, based on a full understanding of the issues of concern to the referring manager. The Occupational Health Referral Form is designed to help managers provide sufficient information and specify the type of advice they are seeking when making a referral. The referral form must be completed in consultation with the appropriate HR consultant, and forwarded to the OHS for further action.
On receipt of a referral form, the OHS will determine the most appropriate referral route. This may include one or more of the following:
If an employee cannot attend the OHS because of poor health, the manager must speak to HR about obtaining the consent for the OHS to obtain a medical report from the employee’s GP or Hospital Doctor. Any such request should be made in line with the requirements of the Access to Medical Reports Act 1988, using the Summary of Principal Rights under the Act and Consent Form The employee should be made aware of the reason for the request for consent in the same way as they would be made aware of the reasons for referral to Occupational Health. The signed consent form should be sent to the OHS along with the completed referral form.
Advice given to the manager will not normally contain confidential medical detail, but is concerned with matters of employment and fitness and may include:
Appointments are offered within ten working days of receiving a referral letter
Application for a medical report is made within five working days of receiving a referral letter and consent form
A written report is sent to the Manager and copied to HR within six working days of the appointment or receipt of specialist report. If necessary, an immediate verbal report can be provided.