Home What do we do ? Influenza FAQs Forms Employee Assistance Programme UCL Health Related Policies Work Health Health Promotions Health Links Site A - Z Feedback HR Home
Employee Assistance Programme
Monthly and on demand Webinars 'Lifelines' Quarterly newsletter from the Employee Assistance Programme about wellbeing, parenting and life issues. EAP Website EAP Feedback EAP Counselling Services Mentored Online Computerised Behavioural Therapy   Documents to download Posters EAP Booklet (also available by emailing a request to ohsadmin@ucl.ac.uk) Wallet cards (also available by emailing a request to ohsadmin@ucl.ac.uk)  Advice for Staff affected by a Major Incident or Traumatic Event

With ever increasing pressures at work and home, there are times when we all need some extra support to balance the demands of everyday life. That’s why UCL provides a free and confidential, Employee Assistance Programme (EAP) from Workplace Options, an independent, provider of employee support services. Their staff are specialists in fields such as counselling, well-being, family matters, relationships, debt management, workplace issues, and much more.

Your EAP is paid for by UCL as a support service for you as an employee, so that it’s free of charge for you to use. It’s available 24 hours a day, 7 days a week, 365 days a year and is accessible by phone, email, online and via instant messaging. The EAP can provide practical information, fact sheets and packs, resource information on support services in your local area and even short-term counselling to help get you back on track. Their comprehensive EAP website offers extensive resources including articles, searchable databases and regular online seminars.


The EAP is designed to help you with a wide range of work, family and personal issues. From work-life balance to childcare information, relationships to workplace issues, health and well-being, let your EAP support you on the issues that affect all of us at some point in our lives. Topics include, but are not limited to:

  • Work-life balance
  • Relationships
  • Childcare information
  • Health and well-being
  • Debt
  • Disability and illness
  • Careers
  • Bereavement and loss
  • Stress
  • Elder care information
  • Life events
  • Immigration
  • Anxiety and depression
  • Family issues
  • Bullying and harassment
  • Education
  • Consumer rights
  • Workplace pressure


Confidentiality is the foundation of the service and Workplace Options is bound by professional standards regarding confidentiality and the disclosure of details of individuals who have contacted them.

We hope you make use of this valuable resource as often as you need to!

Download the EAP Booklet & Wallet Card

How to contact the EAP

FREEPHONE: 0800 243 458
OUTSIDE THE UK: +44 (0) 20 8987 6550
EMAIL: assistance@workplaceoptions.com
MINICOM: 020 8987 6574

SMS TEXTING:  +44 (0)790 934 1229*
*Standard text messaging rates may apply

WEBSITE: www.workplaceoptions.com

To view the UCL EAP website directly go here.

workplace options