Contacting HR

1-19 Torrington Place
9th and 10th Floors
London WC1E 7HB
Tel: +44 020 7679 1843

HR Systems Helpdesk

The HR Systems Helpdesk is part of the HR Information Office and provides support for all e-HR systems and applications including the self service tool MyView, the employment administration workflow tool SiP and the HR/Payroll database ResourceLink.

Our opening hours are 10:00 to 16:00 Monday to Friday.

Call Logging

If you have a problem with, or access issue to, an HR supported system, please email hr_helpdesk [at] ucl.ac.uk, describing the details of the issue. The HR Systems Helpdesk opening hours are 10:00 to 16:00 Monday to Friday. An answering service operates for calls received outside of core hours.

For further information, please see our Service Level Agreement document www.ucl.ac.uk/hr/docs/Resourcelink_docs/hr_helpdesk_sla.doc