Contacting HR

1-19 Torrington Place
9th and 10th Floors
London WC1E 7HB
Tel: +44 020 7679 1843

HR Systems Helpdesk

The HR Systems Helpdesk is part of the HR Information Office and provides support for all e-HR systems and applications including the self service tool MyView, the employment administration workflow tool SiP and the HR/Payroll database ResourceLink.

Our opening hours are 10:00 to 16:00 Monday to Friday.

Call Logging

You can raise a call by clicking on this link HR Systems Helpdesk Webform which will authenticate you, using your UCL username and password, and allow you to enter the details of the issue.

For further information, please see our Service Level Agreement document www.ucl.ac.uk/hr/docs/Resourcelink_docs/hr_helpdesk_sla.doc

Notice of HR Systems Helpdesk closure

The HR Systems Helpdesk will be unavailable on the 21 September. Please continue to raise a call using the web form and we will deal with your request on our return on 22 September.