Contacting HR

2nd Floor
Bidborough House
38-50 Bidborough St
London WC1H 9BT
Tel: +44 020 3108 8829

National Insurance

Applying for a National Insurance Number – ‘fast track’ service

If you are new to the UK, you will need to apply for a National Insurance number (NINo). Human Resources offer a ‘fast track’ service where the following Full or Part-time RESEARCH and ACADEMIC/ CLINICAL ACADEMIC staff can apply, if they are:

The following job titles are eligible to apply:

Staff should be resident in the UK and have either started their post at UCL or have had their appointment confirmed by their department.

How can I apply for a ‘fast track’ NINO?

You can apply by visiting Human Resources Reception, 2nd Floor, Bidborough House, 38-50 Bidborough St, London WC1H 9BT (open 9.15 am to 4.45 pm Monday to Friday) to complete a form. These forms are NOT available electronically.

Applicants should bring their passport or national identity card, as a copy will need to be taken as supporting documentation to the application.

Forms can only be sent to applicants if they are based in the UK but not on the main UCL campus or based outside London.

Please note that these forms are valid for a specific time only and have a deadline date and so should be returned to HR Reception by the deadline.

If you have any queries, please contact Martin Hewson at Human Resources Reception, email , Tel: 020 3108 8829 (extension 58829)

What information will I need to provide to complete the ‘fast track’ NINo application?

  • Personal details
  • Home address - must be in the UK
  • Date commenced living at address
  • Telephone numbers
  • Previous addresses in the UK and dates (if applicable)
  • Details of current and former marriage or civil partnership details and dates (if applicable)
  • Last home address in the country of your nationality
  • Father and mother's full name (only applicable for Spanish nationals)
  • Details of current and previous stays in the UK.  Periods of less than 30 days should not be included (except the current stay).
  • Type of work you are undertaking

What is the process?

The completed form and supporting documentation will be checked and the form countersigned to confirm that you are employed by UCL.  The form will be sent to the Department for Work & Pensions (DWP) for processing.

The DWP currently processes NINo applications in around 4 weeks, dealt with on a case by case basis.

I have received my NINo, what do I need to do?

The DWP will send a letter confirming your NINo to the correspondence address given on your application form.

You need to email your NINo, or a scanned copy of the letter, to or bring the letter to Human Resources Reception and we will update your record accordingly.

I have not received my NINo yet, can HR chase the application on my behalf?

Human Resources are unable to chase applications on your behalf, as the DWP will only discuss the application with the named individual. 

You can contact the DWP on 0345 641 5047. You will need to quote your application reference number which can be obtained by contacting Human Resources Reception.

How can I apply for NINo if I am not eligible to use the ‘Fast Track’ service?

The following employees will be able to apply for a NINo by contacting the National Insurance number application line:

  • Any Full or Part-time Research and Academic staff who are:

    - Non-EEA Nationals whose visa was issued in the UK
    - Non-EEA Nationals whose current residence permit was issued to them in the UK

  • Anyone of any nationality who are Full or Part time Administrative, Managerial support, non-Research technicians, PGTA or Casual members of staff and students .

Contact the National Insurance number application line on 0345 600 0643. You will either be sent a postal application or an Evidence of Identity interview at a local Job Centre Plus will be arranged. See link:

The Jobcentre Plus will tell you what documents are required to support your application or interview and confirm the date, time and location of the interview.

Once your application has been processed, the DWP will send a letter confirming your NINo to the correspondence address given on your application. You need to email a scanned copy of the letter to or bring the letter to Human Resources Reception and we will update your record accordingly.


The appropriate national insurance contributions will be deducted from your salary and forwarded to H.M Revenue & Customs National Insurance Contributions Office together with your national insurance number. This number is normally located on your income tax form P45 which is provided by your former employer. If it is not and you have a separate record of it, please ensure that you quote it on your Employee Registration form.

Your National Insurance Number (NINo) is your own personal account number.  The number makes sure that the National Insurance contributions and tax you pay are properly recorded on your account.  It also acts as a reference number for the whole social security system.

Employees who have reached UK State Retirement Age must provide a Certificate of Age Exception CA4140. Married women who have elected to pay a reduced rate of national insurance contributions must provide a Reduced Liability Certificate CA4139. Until they do so full contributions will be deducted.

For further information on National Insurance, visit



Updated August 2016