Whom should I contact if...
...I am unable to attend a class?
Please email the class teacher with as much notice as possible, or leave a telephone message with the Affiliate Administrator or the Undergraduate Programmes Administrator in the administrative office.
...I have academic problems with one of my courses?
Please discuss the problem with the teacher in the first instance, you may also discuss issues with the Affiliate Tutor or Erasmus Tutor.
...I have personal or medical problems which are affecting my work?
You should contact the Affiliate/Erasmus Tutor in the first instance, or, if s/he is not available, the Departmental Tutor.
...I have a query about my course or examination registration?
You should contact the Undergraduate Administrator.
...I want to change one of my courses?
If it is before the end of the first week of the academic year, you should contact the Affiliate Administrator or the Undergraduate Administrator. If it is after this time and you wish to change or withdraw from a course unit, you should see the Affiliate/Erasmus Tutor either during his/her office hour or by appointment.
...I need a reference?
You may ask the Affiliate/Erasmus Tutor or one of your course teachers.
...I would like to make a complaint?
If you are unhappy about any aspect of your experience in the Department, we encourage you to discuss it (in confidence) with the Affiliate/Erasmus Tutor or the Departmental Tutor in the first instance. There are UCL-wide procedures for considering formal representations made by students.
...I am dyslexic?
Dyslexic students may be entitled to special exam provision and/or assessment arrangements and are encouraged to contact the Undergraduate Administrator for advice.
...I need special exam provision for a medical condition?
Please contact the UCL Health Centre.
Page last modified on 23 jul 13 16:45 by Michelle Bottomley