Santander Universities

Santander Universities

UCL began its partnership with Santander Universities in 2007 and was one of the very first UK universities to become a member of the Santander Universities network.

The partnership provides UCL students and staff with numerous benefits and opportunities which range from study abroad experiences to awards for non-academic achievement.

Santander Universities began its activity in Spain in 1997 with one main objective: to support higher education. Since then, Santander has donated over £500m to help provide students with opportunities to help them to become tomorrow’s leaders. Santander Universities is a global network of around 1,000 universities from 17 countries - Argentina, Belgium, Brazil, Chile, China, Colombia, Germany, Mexico, Poland, Portugal, Puerto Rico, Russia, Singapore, Spain, United Kingdom, Uruguay and USA.

Each year, around 40 UCL students benefit from Santander scholarships and awards. Funding is also available to support UCL staff to establish partnerships with universities in the Santander Universities network.

And, of course, all UCL students and staff are able to access the special banking deals offered to those studying or working at a member of the Santander Universities network.

For more information about Santander Universities at UCL please visit our further information webpage or the Santander Universities website

Current opportunities

Santander Universities Retail and Smart Card Internship

Role description

The purpose of this role is to support the Retail Team and Smart Card Coordinator in the planning and co-ordination of a range of retail support functions as well as the development of the Santander Smart Card. 

Initial 6 month period (London)
Start: Immediate
Salary: £16,653 pro rata

A summary of potential work areas are listed below: 

Coordinator responsibilities

  • Act as the central point of contact for both the Regional Managers and the Branch Managers
  • Provide consistent and proactive administrative support including co-ordination of people processes, diary management, cost management, report collation and analysis, preparation for meetings, events and communication activities
  • Take ownership for a range of operational activities within the Universities Division
  • Support and proactively contribute to the delivery of ad hoc projects within the Universities Division
  • Prepare MI and presentation packs for Regional Mangers and the Divisional Manager on a variety of areas such as risk, customer satisfaction, recruitment, training and events

Smart Card responsibilities

  • Assisting the project team with implementation of the Smart Card at new universities in 2015
  • Prepare daily MI and reporting to be sent out to both internal and external stakeholders
  • Agreeing objectives and carrying out risk assessments 
  • Attend design meetings to understand the scope of the project and identify critical paths
  • Gather and evaluate requirements of any internal development work and prioritise in accordance with business needs

Skills and attitudes:

  • Well-developed relationship, communication and negotiation skills
  • Excellent numerical skills are essential
  • Self-starter able to work on own initiative
  • Well organised with attention to detail
  • Ability to work to deadlines
  • Excellent interpersonal and customer care skills
  • Analytical/diagnostic/judgement skills to make decisions and effectively solve problems
  • Ability to use Office programmes with emphasis on Excel and PowerPoint is particularly important
  • Ability to identify issues early and implement plans for resolution
  • Punctuality and good time management
  • The ability to work well within a small team


Applicants must have already graduated from university prior to applying and previous experience within retail or banking is preferred but not essential.

Behaviours:

  • Highly driven, with a 'can do, will do' attitude
  • Proactive self starter
  • Resilient and positive attitude when dealing with obstacles or problems
  • Enthusiasm for the university network and the bank 

How to apply

To apply please send a copy of your CV with a covering letter to santander.universities@santander.co.uk by email or post:

Santander Universities
TS4 A38
2-3 Triton Square
Regents Place
London NW1 3AN

CLOSING DATE FOR APPLICATIONS: February 20 2015

Santander Universities Relationship Internship

Role description


To support the Santander Universities UK relationship team to help implement both the social responsibility and commercial activities for the Universities Programme. The role will focus on a variety of tasks including maintaining database information, event management, creation of documentation, client liaison and ownership of some key portfolio project work all with a view to helping to develop and manage relationships within the Santander Universities network.

Start: Immediate
Salary: Intern rate 

A summary of potential work areas are listed below:  

Key responsibilities

  • Build awareness of the Universities programme at all levels of Santander UK as well as within the UK Higher Education sector
  • Assist the relationship management team with maintaining and developing the agreements of the UK partner Universities
  • Maintenance and monitoring of accurate databases of awards and scholars
  • Assist with various initiatives and events to raise awareness of the Santander Universities division
  • Keep up to date the internal information and reference sheets
  • Assist with administration of the Santander SME internship programme

Agreement management   

Support the relationship team to:

  • Agree and assist in the writing of the principal and ancillary agreements and to liaise with legal teams to ensure all correct prior to signing
  • Maintain an up to date database of recipients, ensuring compliance with partnership agreement
  • Assist in the arrangements of signing events and ceremonies, lectures events, and executive campus visits
  • Support the relationship managers in regular reviews with the Institutions, and ensure adjustments or amendments are actioned where necessary
  • Help to maintain a continuous working relationship with each Institution

Programme management

  • Provide full support as part of the Universities team to maintain and develop the scope and scale of the Santander Universities programme across the UK
  • Help to maintain a scholarship management database, to assist in the monitoring of all award recipients under the universities program
  • Work with the Relationship Director and Operations manager to ensure payments and maintenance of the awards within the institutions are correctly applied, and recorded on Scholarship database
  • Work with internal teams and universities partners to develop and build the SME Internship programme

Commercial contribution

Support the Santander Universities team to:

  • Assist the Santander University teams to enhance both the educational and commercial relationship with the Corporate and Retail teams
  • Have a full understanding of the Universities commercial requirements and link these to the relevant Santander division whether this be a commercial advance, capital expenditure funding, investment portfolio management, or other need. Recognise opportunities

Event management 

  • Assist with the organisation and management of all events to meet the wider objectives of the university program, such as scholar receptions, lecture events, signing ceremonies
  • Ensure that the Bank is involved and invited to award, scholarship and sponsor events, organised by network universities  
  • Assist partner universities both within UK and Santander countries to set up contacts, events and facilitate local commerce meetings using the expertise of the bank contacts, in network countries
  • Liaise with key contacts in partner universities to ensure all events are well attended and deemed to be successful


Knowledge, skills and experience required:

  • Well-developed relationship, communication and negotiation skills
  • Ability to use Office Programmes with emphasis on Excel and PowerPoint
  • Self-starter able to work on own initiative
  • Well organised with attention to detail
  • Ability to work to deadlines
  • Excellent interpersonal and customer care skills
  • Analytical/diagnostic/judgement skills to make decisions and problem solving
  • Sound knowledge of systems and their capabilities
  • Knowledge of Spanish Language useful but not essential
  • Ability to identify issues early and implement plans for resolution
  • Punctuality and good time management
  • The ability to work well within a small team

Behaviours: 

  • Highly driven, with a 'can do, will do' attitude
  • Proactive self starter
  • Resilient and positive attitude when dealing with obstacles or problems
  • Enthusiasm for the university network and the bank

How to apply

To apply please send a copy of your CV with a covering letter to santander.universities@santander.co.uk by email or post:

Santander Universities
TS4 A38
2-3 Triton Square
Regents Place
London NW1 3AN

CLOSING DATE FOR APPLICATIONS: February 20 2015

Santander share offer for UCL staff

The University College London Santander Branch is offering university staff an exclusive offer of 10 free Banco Santander SA shares if you open or switch to their 123 Current Account from Monday 2 February 2015 until Friday 20 March 2015.

This offer is exclusive to the first 15 university staff to apply in the campus branch.  For full terms and conditions of the promotion, or if you’d like to make an appointment call into the branch, contact Daren Imbert on 05511483698 or email  daren.imbert@santander.co.uk

To be eligible for a 123 Current Account you must pay a £2 monthly account fee, fund the account with £500 a month and set up a minimum of 2 Direct Debits.  Any payments into the 123 Current Account from any Santander personal accounts you are named on are not included in the monthly funding amount. One single or one joint 1I2I3 Current Account (or one of each) per person only. You must be 18 or over and a UK resident. For details of Santander’s fees and interest rates, visit www.santander.co.uk or ask for the Key Facts Document at any branch.