Student Fees and Credit Control (Finance and Business Affairs)

How to contact the Fees Office :

How to find us :

The Fees Office is in Room G19, in the South Wing of UCL in the same corridor as the Registry.

Counter opening hours :

Monday to Friday 10.00 - 16.00

Tel: 0207 679 4125/4128 (these lines are very busy at the beginning of term and will only be answered during office hours )
Fax: 0207 679 2724
Email: (during busy periods, it can take up to 10 working days to respond to your enquiry). Please make sure that you include your UCL student number in your e-mail and do not send your enquiry more than once.)

Detailed Information on Student Fees

Director of Financial Accounting: Lois Wells

Staff Responsibilities

Responsibilities include:

  • Administration of fees setting
  • Invoicing tuition fees
  • Chasing fee debtors
  • Collecting tuition fees
  • Suspension of students for non payment of fees
Amendments Debbie Hanks 32020
Banking and cash allocation Credit Control 34128
Career Development Loans Mike Smith 32024
Credit control - including debt collection and suspensions Martin Lofthouse 32073
Fee paying authority codes Debbie Hanks 32020
Fees collection rate projection Lois Wells 41655
Fees estimates and projections Lois Wells 41655
Fees income projection Lois Wells 41655
Fees matrix - updating and maintaining Helen Plant 32755
Fees schedules - design and production Helen Plant 32755
Journal transfers input Credit Control 34128
JYA invoicing Helen Marsh 37763
Reconciliations -US loan reimbursements Mike Smith 32024
Reconciliations - bank receipts Credit Control 34128
Reconciliations - cash / incoming accounts Credit Control 34128
Reconciliations - tuition fee refunds Babak Zarbafi 32566
Tuition fee refund authorisation Helen Marsh 37763
Tuition fee refunds - vouchers and distribution Debbie Hanks 32020
Reimbursements - year abroad Mike Smith 32024
Returned cheques Credit Control 34128
The extension numbers above are for internal use only. When calling from outside the College please dial 020 7679 plus the last four digits of the appropriate extension number above .


This page last modified January 14, 2014 by Web Editor

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