Jessica Wardlaw 

Jessica Wardlaw

Jessica hails from Dorset, UK, and studied Geography at the University of Oxford (BA, 2004). Following a GIS internship at the USGS Hawaiian Volcano Observatory, and further GIS experience in public and private sectors, she joined UCL on a Knowledge Transfer Partnership with Dr Foster Intelligence in 2007. This initiated her Engineering Doctorate.

Dr Foster Intelligence (DFI) provides information to health and social care organisations towards improving clinical quality and efficiency whilst care costs rise via web-based data analysis tools. This project explores the impact of introducing

Usability Engineering methods to the tools’ development process, beyond improvements in the user interface and experience, on the company.

Her research interests bridge her background in Geography (including Web GIS, cartography, spatial cognition and knowledge construction, health geography) and Human-Computer Interaction (from applied aspects such as user-centred design, usability engineering and design practice, to cognitive aspects including sense- and decision-making, information visualization and affective interaction design).


Keywords

user-centred design; design practice; design methods; usability evaluation methods; usability engineering; health informatics; action research; organisational culture


Contact Details

e-mail: j [dot] wardlaw [at] ucl.ac.uk

Twitter: @JessWardlaw 


Publications

Papers:

  • Skarlatidou, A., Wardlaw, J., Haklay, M. & Cheng, T. (2011) Understanding the influence of specific Web GIS attributes in the formation of non-experts’ trust perceptions. In Ruas, A. (ed.) Advances in Cartography and GIScience. Volume 1. Selection from ICC 2011, Paris. Lecture Notes in Geoinformation and Cartography. Springer Berlin Heidelberg, pp. 219-238.
  • Jones, S., Wardlaw, J., Carolan, M. & Crouch, S. (2011) Modelling catchment areas for acute providers: a case study. Health Care Management Science, 14(3), pp. 253-261.
  • Farr, M., Wardlaw, J. & Jones, C. (2008) Tackling health inequalities using geodemographics: a social marketing approach. Int. J. Market Research, 50(4), pp. 449-468.

Conferences:

Posters

  • Human Factors and Ergonomics Society (HFES) Health Care Symposium 2012, Baltimore, Maryland, USA: Supporting Decision Making Through the User Interface: Health Information Technology in a Public Health System Context.
  • GIS Research UK (GISRUK) Conference2009, Durham University: Wardlaw, J., Haklay, M. and Jones, C.E. (2009) Developing a New Approach to Geovisualization for Health Professionals.

Presentations

  • ACM SIGCHI Conference on Human Factors in Computing Systems 2013, Paris, France. Workshop: Made for Sharing: HCI Stories of Transfer, Triumph and Tragedy: Wardlaw, J., Cox, A.L. and Haklay, M. (2013) Adaptation of Method-resources Between Projects: A Case Study From a Dynamic and Complex Work Domain.
  • International Cartographic Conference 2011, Paris, France: Skarlatidou, A., Wardlaw, J., Haklay, M. & Cheng, T. (2011) Understanding the influence of specific Web GIS attributes in the formation of non-experts’ trust perceptions.
  • Institute of Mathematics and its Applications (IMA) 6th Conference on Quantitative Modelling in the Management of Health Care 2010, London: Jones, S., Wardlaw, J., Carolan, M. & Crouch, S. (2011) Modelling catchment areas for acute providers: a case study.
  • GIS Research UK (GISRUK) 2010, University College London, Workshop on Methods and Techniques of Use, User and Usability Research in Geo-information Processing and Dissemination: Wardlaw, J. &
  • Skarlatidou, A. (2010) Concepts-based Analysis of Surface and Structural Misfits (CASSM) for Web GIS.
  • The Urban and Regional Information Systems Association (URISA) GIS in Public Health Conference 2009, Providence, Rhode Island, USA: Wardlaw, J. & Haklay, M. (2009) Mapping in the UK Health Informatics Sector.
  • Association for Geographic Information Conference 2008, Stratford-Upon-Avon, UK: Wardlaw, J., Parker, S. and Haklay, M. (2008) Mapping Health Information.

Other:

  • Wardlaw, J. (2008) Understanding the power of maps. Health Service Journal, 24/04/08, p.21
  • Wardlaw, J. (2010) Principles of interaction. In Haklay, M. (ed.) Interacting with Geospatial Technologies, John Wiley & Sons Ltd, pp. 179-198.

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