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Staying Safe @ UCL

If you have an issue on the UCL campus or you require any advice, please contact UCL Security Services on 020 7679 2108 or extension 32108 from any main UCL phone, or in an emergency call 222. If you wish to see a member of the management team on a personal issue or for advice, you can find them located on the ground floor of Foster Court.

The advice below is set out to assist in the safety of staff, students and visitors.  All advice has been sourced from UCL Security Services, TFL and the Camden Metropolitan Police Safer Neighbourhood teams. You can find the Met Police Safer Neighbourhood team contact details below, and also details of how to report a crime.

You now only need to know two numbers to contact the Metropolitan Police:

In an emergency always call 999

An emergency is when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or in danger. For example, call 999:

  • If your house is being burgled (or the suspect is nearby)

  • If your car is being stolen (or the suspect is nearby)

Call 101 when you need to report a crime that is not an emergency

For example:

  • If your house has been burgled

  • If your car has been stolen

This number has been introduced to make it simpler for you to contact the Police and to help reduce the amount of inappropriate 999 calls.  You can call it any time, 24 hours a day, 7 days a week.  Calls from any network will cost no more than those to 01 or 02 numbers, and also count as part of any bundled minutes.  You can also call 0300 123 1212 when you need to speak to your local police, seek advice on police matters or comment on the service you have received from the Metropolitan Police.

If you are deaf or have a speech impairment you can use a textphone to call the Police. Dial 18000 in an emergency, or 18001 101 if your call is not an emergency.

Police operators have access to professional interpreters so they can quickly translate your call if you cannot, or have difficulty, speaking English.

The nearest Police station to the main UCL Campus is:

Holborn Police Station
10 Lambs Conduit Street
Telephone: 0300 123 1212

Top Tips in staying Safe

  • Carry the minimum amount of personal valuables with you and ensure they are secured safely at all times.  Beware of the opportunist thief and never leave bags, wallets, mobile phones, laptops and other small valuables unattended.
  • Always register your property on the Immobilise register. This will assist you in the recovery of stolen items. The service is free and numerous British Police forces are linked to the service.
  • Always wear your bag across your body so that it opens on the side facing you. If you are sitting at a table in a public place and you have a hand bag or holdall and there are no security hooks provided, always try to hook the bag strap under the chair leg. Never place the bag on the back of the chair behind you.
  • Always try to keep your keys on your person and not in your bag. This will ensure that if your bag is stolen you will still have your keys. Never attach your address to your keys or place your keys with any details with your address.
  • Never keep your PIN with your cash card. Always try to memorise your PIN. If you cannot remember your PIN then enter this on to your Mobile phone using a verified phone number and have the last four digits as your PIN. For example: Fred Smith 020 7679 XXXX
  • If possible try to use cash machines during the day and put your cash and card away as quickly as possible. When possible try to use the Campus cash machines. You can find these outside the Bloomsbury shop, Basement of the Bloomsbury Theatre and in the Union building 25 Gordon Street in the ground floor reception area. These machines are covered by UCL CCTV.
  • When taking cash from a cash machine always check the machine for any suspicious activity. When entering your PIN always cover the keyboard so your PIN number is not seen by anyone else. Remember always trust your instincts, if you feel that the machine is not right, walk away.
  • When on a night out, never leave your drink unattended. This may increase the possibility of your drink being spiked.
  • Do not exchange drinks. Try and nominate a friend as a drinks watcher, ideally the one who is not drinking and the one who will be driving. Do not accept drinks from strangers. If you believe your drink tastes different or does not look right then don’t take a chance - leave it. If you feel that your drink may have been spiked tell a friend immediately. Tell the friend to take you home or seek medical advice. Never accept a lift from a stranger. The symptoms of drink spiking could be: dizziness, confusion and disorientation, vomiting, hallucinations, blurred vision, paranoia.
  • Think ahead and plan your journey, avoiding deserted areas.
  • Try to avoid walking alone at night, and keep to well-lit main roads where possible. You should try to avoid short cuts like alleyways, waste ground and wooded, bushy areas.
  • Stay alert: be aware of what's going on around you.
  • It is always worth letting someone know where you are going, the route you intend to take and when you expect to return.
  • Try to avoid wearing headphones - your ability to hear traffic, strangers or potential trouble is severely restricted.
  • Consider Carrying a Personal Panic alarm. You can purchase these at the main Campus shops or contact the UCL Security Department or local Police for advice on where to purchase one.
  • When carrying a Personal Panic alarm, always carry it where easily available, i.e. in your pocket or in your hand. Never place it in the bottom of your bag. Always remember to test the battery life on your alarm. This will ensure that the alarm will work if the occasion arises that you need it. If you are threatened, set off your alarm, scream and shout as loud as possible Police or Fire as this will unsettle the attacker. Get away as quickly as possible and ring the Police when you are in a place of safety. Do not wait until you get home. If you are on UCL property call Security Services and we will dispatch Officers immediately. If a vehicle is involved try to get a registration number, but always remember to ensure your own safety.
  • When travelling home alone at night by bus, always remain at a well lit bus stop. When on a bus try to sit close to the driver and ensure you inform a friend or family member of the route you are taking and estimated arrival time.
  • If travelling by train or tube try to avoid sitting in an empty carriage.
  • If travelling by taxi always ensure that you use a black cab as these are licensed. A verified black cab will always have a registered licence ID number on the back of the vehicle just above the registration number plate. If travelling by Mini Cab, always order it by phone using a licensed taxi company; try to keep a reliable taxi number in your bag or wallet. Again all Mini cab drivers are licensed and must display the licence in the windscreen. Before entering the cab always ask the driver who the cab is for. Never tell them your name first. Always sit behind the driver.

Crime Prevention Advice

Staying Safe @ UCL

Staying Safe @ The Halls of Residence

Staying Safe @ Home

Staying Safe on Your Bike

Metropolitan Police Service - Crime Prevention


Security Home

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