UCL ESTATES
MAINTENANCE
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Customer Services Centre

The Customer Services Centre provides a communications interface between the in-house and external maintenance teams, and the requestor or UCL staff. We offer a wide range of services including plumbing, carpentry, handymen work, electrical work, portering, pest control, cleaning, waste disposal and fitters work.

To specify your service request please use our Service Request Form. Alternatively you may call us on extension 30000 (020 7679 0000 externally) or email your request to efdservices@ucl.ac.uk.

The Customer Services Centre is located in B06 in the Basement of 1-19 Torrington Place and staffed from 8am to 5pm daily Monday to Friday. If there are any emergency requests out of hours please contact the Communications room on extension 33333. Or alternately you can leave a voice message and the Customer Services Team will respond as soon as the office reopens.

The Customer Services Centre team are:

  • Gary Pearson
  • Rona Hamilton
  • Maria Cashman
  • Peter Jones
  • Stella Reina
  • David Henze

Please note that Security Operations are responsible for lost property on the main UCL site. For further details please go to http://www.ucl.ac.uk/estates/security/lost-property.

Limited Visitor Car Parking space is available to book through the Customer Service Centre on extension 30000 (020 7679 0000 externally) or email efdservices@ucl.ac.uk.

RELATED LINKS:

UCL Estates Service Request Form

Priorities for Raised Requests

Switchboard

Frequently Asked Questions (FAQ)

Maintenance Home


University College London - Gower Street - London - WC1E 6BT - Telephone: +44 (0)20 7679 2000 - Copyright © 1999-2014 UCL


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