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UCL Estates Information Systems

UCL Estates Information Systems is an ISD team embedded within UCL Estates with responsibility for UCL Estates information systems.

Our role is to:

  • Provide support to staff who use UCL Estates business systems, including:

    • FAMIS
      computer aided facilities management and space management system
    • StarRez
      student accommodation system
    • Imprest
      capital projects programme and document collaboration system
  • Work with UCL Estates stakeholders to define business processes and requirements, and develop and enhance the Division's business systems to support both strategic and operational objectives and deliver value

  • Support the use of computers and mobile devices in UCL Estates and provide a point of escalation for UCL Estates staff engaging with ISD

  • Support the reporting requirements of UCL Estates and external users of UCL Estates business systems

If you have an enquiry regarding any of the information systems we support please telephone extension 48333 (020 7679 8333 outside UCL) or email estates-information-systems@ucl.ac.uk.

The UCL Estates Information Systems team only support UCL Estates IT systems and should not be confused with the ISD Helpdesk. For enquiries to the Helpdesk please telephone extension 25000 (020 7679 5000 outside UCL) or email helpdesk@ucl.ac.uk.

The links in the right-hand column provide information and access to the main UCL Estates systems. Frequently asked questions regarding UCL's wider IT services include:


John Porter

Senior Information Services Analyst (Estates IT)

Tel: 020 7679 8271 (UCL ext 48271)
Email: j.m.porter@ucl.ac.uk

Ian Carse

Estates Support Analyst

Tel: 020 7679 5688 (UCL ext 45688)
Email: i.carse@ucl.ac.uk

The UCL Estates Information Systems team is located on Floor 7, 1-19 Torrington Place, London, WC1E 7HB.






Maintenance Portal

Maintenance Enquiry

Space Allocation

UCL Estates File Index

UCL Estates Sharepoint Sites


live@UCL Webmail

Connect to print@UCL


FIS / iProcurement

Services System

UCL Guest Wi-Fi


UCL Password Management (MyAccount)

Staff WTS 2010

Download F-Secure

Download Nuance PDF Converter

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