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Tuition Fee Refund Policy

Refunds will only be made on request and are at the discretion of UCL.

Please note that refunds can only be made to the original payer and, whilst we attempt to administer all requests as soon as possible, during busy periods of the year, your request may take up to two weeks to be processed.

Current Students / Former Students with Portico Access

Please log in to Portico and follow these instructions:

1.  Click on MyMoney

2.  Click on "View Financial Statement" within the "Student Record and Fee Data" container

3. Click on the "Tuition Fees" radio button on the left hand side of the page to bring up your Summary Fee details.

If your Tuition Fee account is in credit, and there are no outstanding sponsor invoices or debts to other UCL departments on your record, you will see a "Refund/Journal" button at the bottom of the screen. Click on this button and follow the instructions to submit a refund request. You may, as part of this process, submit UK bank details to enable us to directly refund your account. If no bank details are logged, you can expect a refund by cheque. Alternatively, you can transfer all/part of your credit balance to settle any outstanding Residences or Dean of Students fees.

Former Students without Portico Access

A refund request form can be obtained from the Student Fees Office (Room G19, South Wing) or by emailing fees@ucl.ac.uk.

Page Editor : Student Fees Office