Refund Policy and Process
Participants who wish to retract their registration with us must contact us at least two weeks* before the start of term in order to be eligible for a refund with a 20% admin charge.
* Two full weeks before the advertised term start-date. As the start date will always be a Monday, the last day for refunds (minus a 20% admin charge) will always fall on a Friday, regardless of the timetable you are withdrawing from.
Beyond this time limit no refunds nor deferrals will be granted.
- If the original payment was made by card, we will need the card details in order to process the refund. We can only refund the person who paid originally.
- If the original payment was made by cash, the refund must be in the form of a cheque. Please note that this can take up to six weeks to issue.
Once a term has started we will not issue any refunds or offer any deferrals of fees to future terms.
Please check our Terms and Condition.
Page last modified on 18 feb 14 18:03 by Laura Mezzomo