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Important News

19/11/14

Winter Term 2014 -  Monday 19th January - Friday 27th March 2015(10 weeks)

Registration is now open.

Refund Policy and Process


  • Participants who wish to retract their registration and receive a full refund¬† must contact us within 7 working days from purchase if the purchase is made more than two weeks prior the beginning of the term-start date*.
  • Participants who retract their registration within the two weeks prior the beginning of the term-start date* will be eligible for a refund with a 20% admin charge.
  • Participants who pay for a course within 7 days or less prior the term-start date* are not eligible for a refund.
  • The UCL CLIE has a policy of no-deferral.

* Two full weeks before the advertised term start-date. As the start date will always be a Monday, the last day for refunds (minus a 20% admin charge) will always fall on a Friday, regardless of the timetable you are withdrawing from.

Beyond this time limit no refunds nor deferrals will be granted.

- If the original payment was made by card, we will need the card details in order to process the refund. We can only refund the person who paid originally.

- If the original payment was made by cash, the refund must be in the form of a cheque. Please note that this can take up to six weeks to issue.


NB
Once a term has started we will not issue any refunds or offer any deferrals of fees to future terms.

Please check our Terms and Condition.

Page last modified on 14 oct 14 18:12 by Laura Mezzomo