Arts and Sciences (BASc)
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Frequently Asked Questions
What are the term dates?
All students are expected to be at UCL for the full duration of every term. For the 2013/14 academic year, the term dates are:
Monday 23 September to Friday 13 December 2013
Monday 13 January to Friday 28 March 2014
Monday 28 April to Friday 13 June 2014
College Reading weeks take place in the week commencing Monday 4 November 2013 and Monday 17 February 2014.
UCL is also closed on the following dates:
- Saturday 21 December 2013 to Wednesday 1 January 2014 inclusive
- Thursday 17 April to Tuesday 22 April inclusive
- Monday 5 May 2014
- Monday 26 May 2014
- Monday 25 August 2014
I need to provide proof of my student status, how do I get it?
If you are asked to provide an official document to any person, authority or organisation proving that you are a registered student at UCL, the quickest way to obtain it is to visit in person the UCL Student Centre. This is located on the ground floor of the Chadwick Building, near the Front Lodge as you enter the main UCL gates on Gower Street.
Alternatively, you can send an email request to email@example.com, quoting your UCL student number, name, date of birth and address you want the status letter sent to.
I require additional support because of a disability, how do I go about getting this?
If you have either a seen or unseen disability, you should visit the Student Disability Services Office for guidance and assistance.
If you want to make an appointment to speak to an advisor, please ring them on 020 7679 0100 and a suitable appointment time will be arranged for between 10am and 1pm. Alternatively, if you have a brief query, you can visit them during one of their drop-in sessions which are held 2 – 4pm, Monday to Friday. Their office is located in G16, South Wing, Wilkins Building.
Information on the services and support they offer can be found on their website at: http://www.ucl.ac.uk/disability
What do I do if I lose my ID card?
You will need to go to the Security Office in the Andrew Huxley Building which is open from 9am – 4.45pm, Monday to Friday.
The first issue of your ID card is free but if a card is lost or stolen during its period of validity, the next two issues will be free. However, a £15 administration fee will be charged on any subsequent occasion where a replacement is requested for reasons other than card expiry, changes to the information on the card or card failure.
In such circumstances a voucher must be bought from the UCL Shop and then taken to the card issue office, where a new card will be issued.
Who should I contact?
Below is a list of useful central UCL contacts you may need during your time at UCL.
|Confirmation or verification of Student Statusfirstname.lastname@example.org|
|Transcripts, Degree certificates and Module email@example.com|
|Tuition fees and firstname.lastname@example.org|
|UCL userid and email@example.com|
|Student ID firstname.lastname@example.org|
|CAS’s for current email@example.com|
|Points-based immigration firstname.lastname@example.org|
You can also view information for new students at: http://www.ucl.ac.uk/new-students/
Information for current / continuing students is at: http://www.ucl.ac.uk/current-students